ITIL service Manager – 6205

Job Description
With this request for quotation, the RIVM / SSC Campus, hereafter referred to as the Contracting Authority, aims to acquire knowledge and work capacity to support the Customer Contact department for RIVM / SSC Campus. The Contracting Authority is looking for a: Young Professional / Trainee for the following activities:
1. Secretary role for the Program and Client Consultation (client consultation); preparation, taking minutes and action monitoring;
2. Progress and process monitoring of actions within the SLM / BRM processes;
3. Prepare and optimize reports (internal & amp; customer) and develop new reports;
4. Editing on formal documents (SLA, DAP, Quotations, etc)

The Customer Contact department consists of the disciplines Service Level Management, Business Relationship Management, Communication and Support Center.
The disciplines Service Level Management and Business Relationship Management work closely together to agree on the services of SSC-Campus with its customers and to secure them in the organization. Pragmatic support is now being sought for these disciplines.
SSC Campus is happy to offer a Young Professional / Trainee the opportunity to get to know the national government and gain experience within the ICT domain for the various clients.

Location: Bilthoven
Country the Netherlands
Language: Dutch
Hours per week: 36
Duration: 4-1-2020 to 1-10-2021
Closing time: 12/8/2020 12:00 PM

Requirements
Education, Certificates, Level of Knowledge
Service Level Management,
Relationship management
Quotation and Invoicing Processes (Prepare and Support) \
Implementation at a minimum HBO level (Master / Bachelor Information Science / ICT management / Business Administration / Business process management & amp; IT or similar);
ITIL
Prince2
Lean
Agile / Scrum

Wishes
Service Level Management,
Relationship management
Quotation and billing processes

Interested or for more information, please contact our recruitment team on 0887860100 or email us csc@chiefsofit.com

ITIL service Manager – 6205

Opdrachtbeschrijving
Met deze offerteaanvraag beoogt het RIVM/SSC-Campus, verder aangeduid als Aanbesteder, kennis en arbeidscapaciteit te verwerven voor het ondersteunen van de afdeling Klantcontact voor RIVM/SSC-Campus. Aanbesteder zoekt naar een: Young Professional/Trainee voor de volgende werkzaamheden: 
1. Secretaris rol tbv de Programma en Opdrachtgeversoverleg  (klantenberaad); voorbereiding, notuleren en actiebewaking; 
2. Voorgangs- en procesbewaking op acties binnen de SLM/BRM processen; 
3. Rapportage (intern & klant) opstellen en optimaliseren en nieuwe rapportages ontwikkelen; 
4. Redactie op formele stukken (SLA, DAP, Offertes, etc)

De afdeling Klantcontact bestaat uit de diciplines Service Level Management, Business Relationship Management, Communicatie en Support Center. 
De disciplines Service Level Management en Business Relationship Management werken nauw samen om de dienstverlening van SSC-Campus met haar klanten af te spreken en in de organisatie te borgen. Voor deze diciplines wordt nu pragmatische ondersteuning gezocht. 
SSC Campus biedt graag hiertoe een Young Professional/Trainee de mogelijkheid om kennis te maken met de rijksoverheid en ervaring op te doen binnen het ICT-domein voor de diverse klanten.

Locatie : Bilthoven 
Land : Nederland 
Taal : Nederlands 
Uren per week : 36
Looptijd : 4-1-2020 t/m 1-10-2021 
Sluitingstijd : 8-12-2020 12:00

Eisen
Opleiding, Certificaten, Kennisniveau
Service Level Management,
Relatie management
Offerte- en factureringsprocessen (voorbereiden en ondersteunen)\
Uitvoering op minimaal HBO niveau (Master/Bachelor Informatiekunde/ICT-management/Bedrijfskunde/Business proces management & IT  of soortgelijk);
ITIL
Prince2
Lean     
Agile/Scrum

Wensen
Service Level Management,
Relatie management
Offerte- en factureringsprocessen

Geïnteresseerd of voor meer informatie, neem dan contact op met ons recruitment team op 0887860100 of mail ons csc@chiefsofit.com

Project Manager Information Provision – 0226

Command Description
Execution of Campus / IV projects for execution / delivery to the Campus / IV customers.

Projects are being carried out for the IV organization to be able to (continue to) deliver the various services to Campus customers. This concerns both new and existing services. The current period with the above average number of requests requires expansion of the (temporary) capacity to meet the demand.

Location: Bilthoven
Hours per week: 36 hours
Start date: 11-01-2021
End date: 10-01-2022
Closing date: 08-12-2020 (9:00 AM)

Requirements
• Project management experience at least 5 years
• National government experience at least 3 years
• WO diploma
• Prince2 Foundation certified
• Experience with Agile project environment

Interested or for more information, please contact our recruitment team on 0887860100 or email us csc@chiefsofit.com

Projectmanager Informatievoorziening – 0226

Opdrachtbeschrijving
Uitvoeren van Campus/IV projecten ten behoeve van uitvoering/levering aan de Campus/IV klanten.

Voor de IV organisatie worden projecten uitgevoerd om de diverse diensten aan de klanten van Campus te kunnen (blijven) leveren. Het betreft zowel nieuwe- als bestaande dienstverlening. De huidige periode met de boven gemiddeld aantal aanvragen vraagt om uitbreiding van de (tijdelijke) capaciteit om in de vraag te voorzien.

Locatie: Bilthoven
Aantal uur per week: 36 uur
Start datum: 11-01-2021
Eind datum: 10-01-2022
Sluitingsdatum: 08-12-2020 ( 9:00 )


Eisen
• Projectmanagement ervaring minimaal 5 jaar
• Rijksoverheid ervaring minimaal 3 jaar
• WO-diploma
• Prince2 Foundation gecertificeerd
• Ervaring met Agile projectomgeving

Geïnteresseerd of voor meer informatie, neem dan contact op met ons recruitment team op 0887860100 of mail ons csc@chiefsofit.com

Domain Architect Infrastructure – 2313

Job Description
The Domain Architect has the task to implement the target architecture within a multitenant data center through TOGAF and the use of Archimate. You work together in a team of architects. Maintain contacts with both the Business and the implementation organization and establish a bridge between them.
IV-Organization is looking for a domain architect who is able to make the architecture understandable for all target groups. The activities consist of project activities as well as cooperation on the total target architecture within the line.

Location: Bilthoven
Hours per week: 36
Duration: 12/21/2020 to 12/21/2021
Closing date: 01-12-2020 09:00:00

Requirements
Knowledge of TopDesk
Knowledge of Equinix / national cloud centers
Knowledge of Cisco Network environments
Knowledge of Archimate

Wishes:
Analyze
Creativity
Networking
Environmental awareness
Organizational sensitivity
Persuasiveness
Planning & organizing
Develop employees

Interested or for more information, please contact our recruitment team on 0887860100 or email us csc@chiefsofit.com