Servicedeskmedewerker

by | Feb 10, 2021

Functieomschrijving:
Wij zijn op zoek naar 1e & 2de lijns servicedeskmedewerkers om het supportteam  te ondersteunen op skilled helpdesk niveau.
Daarbij zal de focus liggen op het behandelen van meldingen in Topdesk en gebruikersondersteuning.

Locatie : Amsterdam en omstreken
Aantal uur per week : 24-40 uur
Duur : z.s.m.

Functie eisen:
– MBO niveau 4 denkniveau
– Bekend zijn met Windows, Office 365, Microsoft teams en ervaring hebben met het installeren en plaatsen van PC’s en randapparatuur
– Klantvriendelijk kunnen opstellen
– Beschikken over goede communicatieve vaardigheden, zo wel voor telefonische ondersteuning als voor ondersteuning op de werkvloer
– Ervaring hebben met Topdesk

Wensen:
– 5 dagen per week beschikbaar kunnen zijn
– Beschikbaar zijn tussen de werktijden 07:30 en 17:00.

Bent u geïnteresseerd of wilt u meer informatie omtrent de opdracht? Neem dan contact op met onze recruitment team op 088-7860100 of mailen op CSC@chiefsofit.com

Junior/Medior accountmanagers

by | Sep 21, 2020

To complete our account team we are looking for an account manager. As an account manager you are expanding your customer portfolio with both offline and online methods and tools. This way you will be the first to be approached for the correct handling of various aspects. It is therefore important that you are able to listen carefully to the wishes of the customers in order to make a concrete plan. In addition, this function consists of both sales activities and administration, in which you work out quotations, orders and proposals.

As an account manager you also advise on IT, Telecom, Marketing and Business Development related issues and based on a strong inventory you offer the right solutions. You work closely together with various customers and partners, both physically and online. Furthermore, this position offers you the opportunity to develop within the IT sector.

Function requirements:

  • You have at least a completed HBO education.
  • You have affinity with ICT.
  • You are proactive, customer-oriented and goal-oriented.
  • You have a business instinct.
  • You have excellent communication skills, both in Dutch and in English.
  • You have commercial skills.
  • You have at least 1 year of relevant work experience.

What we offer:

  • A challenging, full-time position within a dynamic and inspiring environment;
  • A car, laptop and company phone;
  • An independent position where you can also work from home;
  • A competitive salary depending on knowledge and work experience;
  • A progressive bonus scheme with unique incentives, such as travel abroad;
  • A position within a fun, close-knit team of excellent salespeople.

Type of employment: Full time